BT Mail | BT Mail Login | BT Mail Help

What is BT Mail ?

BT Mail is Complimentary Mail service that Comes with BT Broadband. When you roll yourself for BT Broadband BT ask if the user want to use the BT Email Address. If the User Click on the option to use the the BT Mail Address then the user get a mail address that ends with @btinternet.com.

Till the User don’t want to use the alternative, the BT Email address can also be  used as a user-name  for all the other services available on BT. i.e BT Wifi and BT Cloud.

If the User set up his/her mind not to use the BT Mail address when he/she pick up the Broadband Service their is nothing to worry!! You can do it later. A User can Generate up to 10 Extra Email Addresses for family and friends also. So that’s 11 in Complete !! 

BT Email is a protected online related application which can be integrate with other services such as Contacts and Calendar. It can also work with other Email Accounts, So that the user can operate all the Email From a single place. As it is a online based Email Service, the user can open it from any web connection, From any device or computer, from all across the globe.

To have your the BT Email Account Active, the user must log in and use the mail service frequently.

NEED HELP WHILE LOGGING IN TO YOUR BT MAIL?

User can see their BT Email from the menu bar by visiting www.bt.com by choosing one of the following:

  • By putting up the link address and logging in with the email(ending  with @btinternet.com, @btopenworld.com or @talk21.com) and the security password choosen while creating the account.
  • By visiting the my BT link and logging in with the BT ID and the Security Code (depend upon how the user have setup the things for the mail, all these things might be a little different then the BT Email address and password)

Signing in through My BT allows the user to access all of the BT Email addresses. So as if the users have a bunch of BT Email address, their is nothing to worry to login each and every mail independently to watch out. If the user haven’t chosen a ‘favourite Email address’, BT Mail will ask the user to chose one. The user don’t have to don anything, BT mail services will enhance the login experience for the individual, especially when the user want to access the same email address again and again for improving the user experience.

Also, BT will show all the live status for each and every email address linked to the main account and , and if their is any as such requirement, BT will Include a help link to resolve all type of issues a user is facing – for example An user account is suspended or compromised for non-usage regularly.

How do I create and activate a new BT Mail address?

If you are the Main Account holder, you can generate up to 10 extra email addresses that you use for yourself and share it with other family members of your house.

Before Creating a New BT Mail it is very important to understand the three types of mail addresses provide by BT.

  • Primary Address– It is the Email address of the main BT Account user who can use his/her BT ID to prepare sub or affiliate Email addresses.
  • Sub Accounts– It is an Extra Email address usually used as an extra or alternative Email address by the account holder. Sub-accounts are very better for young families as the primary account user retains the ownership.
  • Affiliate Accounts– It is an Email Address that can be generated other household family members. Affiliate Account user also have their own credential for security and a specific BT ID and this Email Address will be act as the individual’s account only.

Note: BT introduced the the Affiliate account to ensure that all the user of the BT Email Services have their own Security passwords through which BT can support them accordingly. If the user will use the BT yahoo email services the user still have email addresses connected to their BT ID that are used by the other household members. For Security purpose and Data Privacy, BT suggest to change these to Affiliate accounts instead. User can also do this via ‘gifting’ the email address to the family members or friends.

Sub and affiliate account users can’t create additional email addresses.

How to Create a new BT Mail Address for yourself or a Minor.

How to Create a new BT Email Address for yourself or a Minor, BT Mail
  1. Login to My BT with your BT Email Address >
  2. BT Broadband users have to select the Broadband url from within your package on the Homepage and the click See Broad band Extras and finally BT Mail.
  3. After this click on Manage BT Email.
  4. Click the create new Email address URL.
  5. Then the user have to choose new email address and setup a security code password for it.When it’s done, Click on Create Email.
  6. The user will receive a confirmation message and then the email address will be attached to the BT ID.

How to create and gift a new BT Mail address to a new user (new affiliate account)

How to create and gift a new BT Email address to a new user (new affiliate account), BT Mail
  1. Sign in to My BT with your BT Email ID >
  2. BT Broadband customers will need to select the broadbandlink from within Your Package on Your Homepage and then click see broadband extras and finally BT Email
  3. Then Click on Manage BT Email Address.
  4. Select Give an email address.
  5. It will be asked to give all the details of the individual the user is creating the new email address for and to choose the email address.Once it’s done, Click on Continue.
  6. The user will get a confirmation message having a link. That link will also have been sent to the contact BT Email address that the user provided for the new user during setting up the mail.If the user didn’t have the contact address, you will need to share this link with them so it can be used to activate their new email address. This have to be done in 30 days only.Unless the new user activates their account, the solo activation url will also be available  from the friends and family part within the email management pages.
  7. While Activating the BT Email Address, the new user will be asked to set up their own BT Email ID and Security Code if the user don’t already have one.

How to create and gift a new BT Mail address to a person already linked to your account (existing affiliate account)

How to create and gift a new BT Email address to a person already linked to your account (existing affiliate account)
  1. Sign in to My BT with your BT Email Address.
  2. Bt Broadband user have to select the Broadband Url from within the ‘Your Package’ on the Homepage of BT Mail and then select See Broadband extras and then BT Email
  3. After this Click on Manage BT Email.
  4. Click on Give another Email Address, that the user can find beside to the name of the individual that the user want to generate an email address for.
  5. Then it will be asked by the user to confirm all the details of the that person for whom the user is creating the new email address for and to choose an email address. When all these things are done, Click on Continue.
  6. The user will get a Confirmation mail containing the link. This link will also have been sent to the contact email address the Main user have provided for the  New user During setting up the Mail. If the main user didn’t provide the contact address, then the main user need to share this link with the new user so that they can activate their latest Email Address.This MUST be done within 30 Days.
  7. Till the time, the new user start the account, the particular activation link will be available from the friends and family section within the email management pages.

How to gift an existing BT Mail address to another person (move from sub to affiliate account)

If the User use the BT Yahoo Email services, the user may still have email addresses connected to the main user BT ID that are used by other family or friends.For Data protection and security, BT suggest that the user can change these to affiliate accounts instead. The user can can do this by gifting them.

  1. Log in to My BT with your BT Email Address >
  2. BT Broadband customers will need to select the broadband link from within Your Package on Your Homepage and then click see broadband extras and finally BT Email
  3. Next click Manage BT Email
  4. Select Give an email address
    • btmail_give_an_email
  5. The user will be asked to give all the details of the individual the user is setting up the new email address for and to choose an email address.when its done, Click Continue.
  6. Go to the bottom left of the page the user will find all the BT Email addresses connected to the main user account which are not gifted to anyone. All these Email for now is counted as a Sub accounts.Click on that account you want  to gift and click Continue.
  7. The User will receive a confirmation message containing a link. The user need to give this link to the user of the email address so that they can activate it and complete the transfer. This MUST be done within 30 days
  8. Till the time, the new user start the account, the particular activation link will be available from the friends and family section within the email management pages.

HOW TO ACTIVATE A BT MAIL ADDRESS THAT'S BEEN GIVEN TO YOU

If the user have been given a new BT Email address or if an email address the user already use has now been gifted to you, you’ll need to activate your account.

To do this you’ll need to follow the unique link that was given to you by the account holder or in the email BT have sent to you to confirm the account had been set up.

  1. First BT will ask you to either provide your existing BT ID or create a new one. This is so you can log into My BT to manage your account.
  2. You’ll need to select the email address that’s been set up for you or any other email address you already own and use. This will become your BT ID.
  3. Next it will be asked from the user to provide BT with some security information, including a password, your own security validation question and your contact details. This is because the user will now be solely responsible for this email address. Once you’ve completed the necessary information, click Continue.
  4. The user will get a confirmation message that your new BT Email address is now active. You can log in and start using it straightaway.

BT MAIL (FORGET USERNAME OR PASSWORD)

Forgotten your BT MAIL ID Username?

Here’s how:

  • Log in to My BT with your BT ID username and password
  • Click on Your packageand then Inclusive extras
  • Now click on the BT Email link and then Manage BT Email
  • On the next page, you’ll be able to see all your BT email addresses (usernames)

Forgotten your BT MAIL ID Password?

Here’s how:

  • Open your web browser and go to link www.bt.com/login
  • Now click on the link forgotten your login details?
  • Now in the given space type your user name.
  • After this follow the given on screen procedure and reset your password. 

NEED HELP?

FIX A PROBLEM >

All you need to know to fix problem you face while creating and setting up the mail.

EMAIL SECURITY >

There is a lot more than the user expect in our mail. So it should be kept secure.

BT PREMIUM MAIL >

A advance form of mail provided by BT for the premium users.

MANAGE EMAIL ACCOUNT

All the information you need to manage your BT Account.

NEED HELP LOGGING IN >

Need help to log in to your BT Account. All information are here!!

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How to create strong passwords and keep them secure

Here are some tips to help you create a password that’s difficult to guess.

  • Avoid names of family members or pets, or things that are obviously associated with you, like your date of birth, nickname, or the name of your favourite film or football team
  • Don’t use the same username and password for every site. It might seem to make life easier, but it leaves you wide open to fraud. If someone gets hold of your login details for one site, they might try and use them to get into your emails. And by reading your emails, the fraudsters could then get access to other online sites you’ve signed up to, including ones where you’ve stored credit card details. Ultimately the trail might lead them to your online bank account
  • Change your password regularly, especially for financial sites
  • Never write down your password, or share it with anyone else
  • Always use a mix of small and capital letters, even if the site doesn’t specifically ask for it
  • Avoid using real words. Insert numbers or special characters or punctuation (if the site allows it)

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